Job Description

• Develop a thorough understanding of key client needs and requirements.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers, internal teams, and partners.
• Resolve any issues and problems faced by clients and deal with service complaints in a timely manner to maintain trust.
• Play an integral part in ensuring key clients are satisfied with the level of service and support provided.
• Work as the main ‘project manager’ and communicator between company, clients and all 3rd party stakeholders such as platforms and partner agencies in day-to-day work scenarios.
• Address and resolve key client complaints and issues.
• Supervise and share relevant information to the working teams assigned to each key client.
• Communicate and collaborate with the relevant team members and partners to ensure the needs of the key clients are met.
• Compile reports on account progress, goals, and forecasts for account teams and stakeholders. Summarise findings, key learnings, and determine how to improve performance of clients.
• Meet set deadlines for the fulfillment of each client’s long-term goals.
• Identify new ideas and strategies to gain more revenue for key clients, as well as observe and analyse the market and competition.

Job Requirements

• Candidate must possess at least a SPM/STPM/Diploma/Degree or an equivalent professional qualification.
• Proven experience as a Key Account Manager is preferred.
• Agreeable to work with a minimum basic salary + commission structure based on sales targets.
• Strong business acumen good negotiation skills.
• Ability to build rapport with key clients, manage multiple client accounts and collaborate with cross-functional teams.
• Ability to work independently and as a team player.
• Exceptional customer service skills.
• Excellent verbal and written communication skills – must be able to write and converse fluently in English, Bahasa Malaysia, and Mandarin is a plus.
• Must be familiar with social media platforms especially Facebook, Instagram and TikTok.
• Well organised and good time management skills.
• Self-starter with the passion to achieve sales targets.
• 100% customer-focused attitude.
• Positive attitude, patient with people and willing to learn.
• Enjoys meeting people and delivering sales pitches.
• Applicants must be willing to work in Kuala Lumpur.

Job Description

• Meet, build, and maintain relationships with new potential and existing clients.
• Initiate sales emails/calls, set up meetings, prepare sales deck, pitch creative proposals, and deliver presentations for campaigns.
• Research and prepare case studies on cool ideas for potential client campaigns.
• Participate in events, network sessions, and other activities during/outside of regular work hours to generate leads and increase awareness of the company. 
• Collaborate with the Strategy Team to develop integrated campaign concepts and solutions that align with the client’s objectives and requirements to drive business growth.
• Consistently providing exceptional customer service and support by promptly addressing the needs and requests of clients, ensuring campaigns launch successfully.
• Achieve monthly and quarterly sales targets and KPIs set.
• Oversee the execution of campaigns.

Job Requirements

• With sales experience of at least 3-5 years in any industry (media/advertising industry is preferred).
• Have a proven record in achieving financial targets.
• Excellence in client services & relationship building with stakeholders.
• Proficient in acquisition and deal closure
• Excellent in Written and Spoken Language: English, Mandarin and/or Bahasa.
• Proficient in using Microsoft PowerPoint and Excel.
• Able to work effectively on a tight timeline (for urgent campaigns).
• Excellent Networking Skills (Ability to network with the government sector added bonus).
• Familiarity with influencer marketing is a plus point.
• Possessing your own transportation is a bonus.

Job Description

• Responsible for launching and growing the creator affiliate service and capabilities for the business.
• Support Xamble Live to achieve client sales objectives through creator affiliate channel marketing strategies.
• Source, review and shortlist suitable creators that match for each brand campaign with potential of high sales conversions (GMV target driven).
• Connect, maintain valuable relationships and manage day-to-day relationships with creators of all levels.
• To manage end-to-end creator communication, such as confirming projects, product training, quality control of content generated, sample distribution, content draft approvals, and payouts.
• Monitor creator affiliate campaigns and ensure set campaign targets are achieved.
• Monitor, review and optimise all campaign performance, that include encouraging creators to generate more content that are able to boost sales.
• Serve as the link of communication between Xamble Live and creators.
• Main source of creator, live hosts and talent pool for Xamble Live.
• Prepare performance reports for Xamble Live and clients when required.
• Keep abreast of emerging trends and creators in TikTok.

Job Requirements

• Candidate must possess at least a SPM/STPM/Diploma/Degree or an equivalent professional qualification.
• Proven experience in the creator affiliate portion of business or TikTok Shop is preferred.
• Strong business acumen and capacity to work independently or as a team player.
• Proven ability to respond and work with the team and negotiate with clients.
• Ability to build rapport with key clients.
• Ability to handle multiple client accounts.
• Exceptional customer service skills.
• Excellent verbal and written communication skills. 
• Must be familiar with social media platforms especially Facebook, Instagram and TikTok.
• Well organised and good time management skills.
• Self-starter with the passion to achieve sales targets.
• 100% customer-focused attitude.
• Positive attitude, patient with people and willing to learn.
• Enjoys meeting people and delivering sales pitches.
• Applicants must be willing to work in Kuala Lumpur.

Job Description

• ⁠Collaborate with campaign operations executives and content creators to understand project requirements and objectives.
• Plan, shoot, and edit social media content for creators’ social media platforms such as Instagram, Facebook, YouTube, Xiao Hong Shu, Lemon8, and TikTok. This may include photography.
• Ensure all content aligns with the creator’s voice and visual style, plus fulfills clients’ briefs.
• Utilise creative storytelling techniques to produce compelling and visually appealing contents.
• Manage and organize content files, ensuring efficient workflow and storage.
• Incorporate graphics, animations, and special effects as needed.
• Stay updated with industry trends and incorporate new techniques to enhance content quality.
• Work efficiently to meet deadlines and deliver high-quality work within a fast-paced environment.

Job Requirements

• ⁠Proven experience as a videographer/editor, preferably with a focus on social media content.
• Proficient in content editing software such as Adobe Premiere Pro, Final Cut Pro, Cap Cut or similar.
• Strong understanding of social media platforms and the types of content that perform well on each.
• Excellent storytelling skills and a keen eye for detail.
• ⁠Ability to work independently and collaboratively with a team.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• ⁠Flexible and adaptable to changing priorities and requirements.

Job Description

• Source out for seeders and influencers on all social media platforms according to specific criteria.
• Reach out to the seeders and influencers through Instagram DM, Whatsapp or phone calls, as and when needed.
• Compiling seeders and influencers list based on the requirements given
• Attend shoots and events as and when needed.
• Compile relevant Facebook groups or forums or other community groups available online.
• Execute various tasks across all pillars which includes but is not limited to CSR initiatives, Media initiatives, PR initiatives, Academy initiatives, Special projects, and more.

Job Requirements

• Eagerness to learn and expose to other departments when necessary.
• Communication skills.
• Excellent in Written and Spoken Language: English & Mandarin
• Passion for digital advertising.
• Sounds knowledge on local influencers.
• Organized, diligent, detail-oriented, and motivated.

Job Description

• Assist with campaign execution matters, including but not limited to briefing influencers, tracking delivery statuses, collecting drafts and postings insights, compiling interim reports and supporting post-campaign report curation.
• Report to PIC on current campaign status, campaign timeline progress, and issues/potential issues that arose during the campaign.
• Work alongside PIC to determine solutions for campaign issues. 
• Assist the internal team in staff engagement events (planning and execution.)
• Participate in events and assist in setting up.

Job Requirements

• Creative, inventive and original.
• Meticulous and organized.
• Able to manage multiple campaigns at one go, work well under pressure and multitask.
• Comfortable working with numbers.
• Able to manage and meet deadlines.
• Excellent in Written and Spoken Language: English & Mandarin.